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Information Library

For general information on federal, state, and local resources such as Food Stamps, Women Infants and Children (WIC), Medicaid, Medicare, Supplemental Security Income (SSI), Social Security, or Temporary Assistance please visit the Erie County Department of Social Services and Neighborhood Legal Services.

We also have brochures available with information on housing, utility assistance, and community services through our Service Organization Outreach Project (SOOP)


Contact Numbers and Websites

PLEASE NOTE: The Homeless Alliance does NOT provide any direct service. If you need emergency care, call 911. If you are experiencing a housing crisis, you can call Crisis Services at 834-3131 or visit the Erie County Department of Social Services Emergency Assistance Window #7 at the Rath Building – 95 Franklin St. in downtown Buffalo.

Please select from the drop down menu below for more information.

EMERGENCY ASSISTANCE

Police/Fire/Ambulance: 911
Crisis Services: 834-3131
Central Referral Services: 851-5555

UTILITIES AND BASIC NEEDS

National Fuel Gas: 857-7000
National Grid: 832-2400
Child Health Plus: 877-7520
Food Stamps: 858-8347
HEAP: 858-7644
Medicaid: 858-8601
WIC Program: 858-7715
Public Service Commission: 1-800-342-3355

GOVERNMENTAL

Erie County Department of Health: 858-7690
Erie County Department of Mental Health: 858-8530
Erie County Department of Senior Services: 858-8526
Erie County Department of Social Services: 858-8000

COMMUNITY RESOURCES

American Red Cross: 886-7500
Buffalo Urban League: 854-7625
Catholic Charities: 856-4494
Child and Family Services: 842-2750
Community Action Organization: 881-5150
Hispanics United of Buffalo: 856-7110
Planned Parenthood: 831-2255
The Salvation Army: 883-9800

TRANSITIONAL HOUSING

ADDS Intake: 854-2977
Altamont Transitional: 854-2977
Benedict House: 834-4940
Bissonette House: 892-8224
Buffalo Halfway House: 882-0027
Cazenovia Recovery Systems: 852-4331
Cornerstone Manor: 854-8181
Franciscan Center: 822-8017
Gerard Place: 897-9948
Homespace Corporation: 881-4600
Lake Shore Behavioral Health: 831-7877
Living Opportunities of DePaul: 608-1000
Paradise Opportunities: 892-2813
Teaching and Restoring Youth: 892-2814
Women for Human Rights and Dignity: 831-9821
YWCA of the Tonawandas: 692-5580
YWCA of WNY Transitional Housing: 852-6120

AFFORDABLE HOUSING

Belmont Shelter Corporation: 884-7791
Buffalo Municipal Housing Authority: 855-6774
Rental Assistance Corporation: 882-0063

LEGAL SERVICES

Legal Aid Bureau of Buffalo: 853-9555
Legal Services for the Elderly, Disabled and Disadvantaged: 853-3087
Neighborhood Legal Services: 847-0650
Prisoners Legal Services: 854-1007
Volunteer Lawyers Project: 847-0662

DOMESTIC VIOLENCE

Crisis Services: 834-3131
Family Justice Center: 558-SAFE
Haven House: 884-6002
Hispanics United of Buffalo: 856-7110

MENTAL HEALTH

Action for Mental Health: 871-0581
Buffalo Psychiatric Center: 885-2261
ECMC – CPEP: 898-3465
Independent Living Center: 836-0822
Buffalo General – Psych: 859-2119
Mid-Erie Mental Health: 893-0062
Restoration Society: 832-2141
Harbor House: 842-4184
Jewish Family Services – 883-1914

SUBSTANCE ABUSE

ADDS: 854-2997
Cazenovia Recovery Systems: 852-4331
Alcoholics Anonymous: 853-0388
Narcotics Anonymous: 878-2316
ECMC – Chemical Dependency: 898-3471
ECMC – Downtown Office: 883-4517

VETERANS

Buffalo Vet Center: 882-0505
VA Regional Office (Benefits): 881-5855
VA Medical Center: 834-9200
VA Health Care for the Homeless: 881-5855
Veterans LifeOps: 882-5935

EMPLOYMENT

Buffalo Employment and Training Center: 856-5627
Department of Labor: 634-9081
Life Transitions Center: 836-6460

SHELTERS

ADDS Crisis Center (Substance Abuse): 854-2977
Altamont Program: 842-6263
Buffalo City Mission (Adult Males): 854-8181
Community Action Organization (Singles, Small Families): 881-5150
Community Services (Developmentally Disabled and Family): 877-1111
Compass House (12-17 year-olds): 886-0935
Cornerstone Manor (Single Women and Families): 854-8181
Haven House (Domestic Violence): 884-6000
Little Portion Friary (Adults): 882-5705
St. Luke’s Mission of Mercy (Adult Males): 894-5705
Franciscan Center (Teen Males): 822-8017
The Salvation Army (Families): 884-4798
Transitional Services, Inc. (Adults w/Mental Health Diagnosis): 886-0363
Vive La Casa (Refugees): 892-4354
(For more information on area emergency shelters, click here.)

FOOD AND CLOTHING

Asbury Shalom Zone: 886-8282
Central City Café: 856-4943
Concerned Ecumenical Ministries: 882-2442
Food for All: 882-7705
Friends of Night People: 884-5375
Group Ministries Inc.: 883-4367
Hearts for the Homeless: 877-3536
Loaves and Fishes: 882-1821
Greater Refuge Temple Pantry: 886-2199
Rhode Island Street: 884-1683
Society of Saint Vincent DePaul: 824-5482
Urban Christian Ministries: 882-9472
Valley Community Center: 823-4707

We try to make sure all our links are working and up-to-date. Please contact info@wnyhomeless.org with any problems.