You can use the Knowledge Base in whichever way makes the most sense for you! Articles can be found using either the search bar, or the category breakdowns. Each article includes a print button that creates and easy to save .PDF

This self-service area is available whenever you need it. Follow along with our articles as part of the training process, or as part of your day-to-day practices. Don't be afraid to share these resources with your colleagues whenever they need some extra assistance.

Each article has been written and reviewed by the HMIS WNY team to make sure it matches our system's current best practices. Since these can shift over time (and memories are always fallible) it's important to reference "the source" of true information as often as possible while you're using HMIS. Remember that your projects' data quality impact the performance scores of the entire WNY service network.